Your customers are offering you their attention and trust. Care to see 2 things about them:
Who they are: what are they running away from, what are they running toward, what do they need?
Who they can be: what will they leave behind, which doors can you open, how can you support them?
Seeing them is more than just looking at them.
A crisis is a terrible thing to waste.
Every crisis bears a seed of discovery within.
Lean in to make that great discovery that was meant to solve a great problem!
We count on our leaders to know the way, go the way, and show the way.
But how many humans on this planet check the box on all three?
That’s why we’re counting on you to embrace the role of a covert leader.
An effective leader creates more leaders, not more followers.
Hire the experts.
They’ve already made all the mistakes which can be made, so you don’t have to.
You are not at the end of your journey.
Today is the first day of the rest of your life.
The problems are never as big as they seem to be. Do not be afraid.
They’re hardly stop signs. Rather, they are guidelines to show the way forward.
‘The best preparation for tomorrow is doing your best today.’
We tend to act more freely and adopt personas that feel true to us. In the online stratosphere.
Why not in the troposphere where it actually counts?
‘Work like you don’t need the money. Dance like no one is watching. And love like you’ve never been hurt.’ -Mark Twain
This opportunity that you’ve been handed will soon leave. Don’t waste it.
Spend time where you personally add the most value.
If you’re going to do it, do it right.
Unless you have the time and resources to redo it.
