The word ‘hospital’ comes from a Latin word for ‘host.’
Who is the host’s guest? Nothing short of God Himself.
Our ancient Indian ancestors accepted this thoughtful outlook to enable humility and warmth despite responsibility–for both parties.
‘They’re one of them’ or ‘They’re one of us.’
Changing how we see them changes our reality.
Creativity
Critical thinking
Sense of Wonder
Curiosity
Resilience
Persistence
Endurance
Reliability
Motivation
Spontaneity
Humor
Enthusiasm
Civic-mindedness
Self-awareness
Self-discipline
Empathy
Leadership
Compassion
Courage
Sense of Beauty
Resourcefulness
Humility
If we could bill for these things, our payers would’ve figured it out by now.
These values are invaluable.
Nurses, doctors, and pharmacists—(almost) any professionals who are doing the work—say their CEOs and those pharma reps are clueless.
Data leads you to the story, but it still hasn’t been able to substitute human interaction. Get the real story. They’ll tell you.
We don’t give favors. As a matter of fact, it’s against the law.
We cooperate. Like flying geese. They rotate roles, encourage the leader, and empower others to lead.
So we all get there.
Good finding is nourishing for both us and them, whereas condemnation undoes us.
Every day is Valentine’s Day.
X O X O
‘If you fail to plan, you are planning to fail!’ -Benjamin Franklin
Allowing free fall is a vote for our work’s demise.
We provide service based on what we agree to know about our customers. Did we validate this or is the $15m strategy based on assumptions contemplated in a sterile environment?
What are they talking about?
If you can’t talk to them, at least care to look them up. Google to find their opinions on blogs, social media groups, patient organizations, and news outlets.
Crisis is a terrible thing to waste.
It pulls back the cover so we can see all the fault lines that were already there. “Because the work we cherish has no monetary ‘value’ in the current business system, our self-esteem decreases, in-group arguing prevails, and we start measuring ourselves using the language of the dominant group: turn-around time, length of stay, and hours of care per patient day,” she wrote. “This is why staffing ratios are the wrong fight. It’s still about control.” -Kathleen Bartholomew on nurse.org.
Those who keep practicing until they get it…get there. How can they not?
“I’ve failed over and over and over again in my life. And that is why I succeed.” -Michael Jordan
Practice, practice, practice. Everyday we get to.
