Generosity

Generosity implies service. Service doesn’t always imply generosity.

Generosity’s unique flavor: confidence in ourselves, and confidence in our Caretaker.

Accept Change and Run With It

Change, just like everything else, is a gift from the Universe.

The Universe is generous about handing us what we need now so that we can grow and become the person that can face tomorrow.

Embrace inconvenient change. The only thing that’s constant is change itself.

No Coverage, No Sale

Here’s a recent example missed opportunity due to poor market access.

Last week the FDA approved the updated COVID-19 vaccine and the next day the CDC urgently called for everyone ≥6 months of age to get it.

Announcements from the FDA and CDC have wider and faster reach than any sales force. Still, I’m imagining molasses-like sales.

Many people who went to the pharmacy for the vaccine returned home without a shot. Besides shortage, the other big culprit was many payers hadn’t covered them yet. Whoops!

Bump. Set. Spike.

Population-based decision managers at health systems enjoy playing volleyball.

Bump. Set. Spike. Over the net!

(1) Place formulary request. (2) Actively engage at P&T meeting. (3) Implement into EHR and communicate to staff. Prescribe!

You made the product, but they’re the ones playing with it. They’re the champions and legends. All we can do is set them up for success.

Give Them What They Need

P&T committees will demand relevant literature during evaluation. No literature, no implementation.

Even if your customers are convinced about your product, why would they risk their reputation if they don’t have relevant literature?

What’s the message? Where’s the shatter-proof literature to support it?

Set them up to succeed by giving them what they need.

Learning From Reality

Nothing is as bad as it seems.

Reality is a mirror, showing us where our choices have led us.

Instead of unconsciously allowing the past to drive us, we can learn from it to drive the future.

Learning From South Korea

In 1962, South Korea was the 3^rd poorest country in the world. Now, it’s one of 5 richest countries in the world. They pulled this off by investing in human capital, not by starting from 1800 and trying to catch up to the colonial powers.

First we shape them, then they shape us.

All That You Have

If you are healthy, have someone who loves you, and enjoy a household income greater than $34,000, then you are in the top 1% globally. Think about this.

Why?

Those who don’t ask why they have all this, have no reason to ask ‘why’ when it’s taken away from them.

Nurturing Resilience

Resilience and equity go together.

Looking From the Future

Researchers have found that in-office productivity is at a 75-year low. They’ve also found that productivity and trust have a symbiotic relationship.

Imagine you’re among the those who’ve figured out how to bend the culture to one that nourishes trust, thereby, yielding productivity. However, you also realize that that the way to get back on track is inconvenient and filled with effort.

Write a letter from the ‘you’ in 5 years to the ‘you’ right now. What would ‘you’ write?

We can cede our status to chance, or use it to create a bright future.