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Market Access Strategic Execution Consultant

EHRs

Collaborations Among Stakeholders

Collaborations Among Stakeholders

How can us market access professionals (strategists, writers, editors, and everyone else) possibly do our work if we’re not curious enough to seek out our customers’ voice?

In market access, we often treat our asset as our own child and customers’ needs as a stepchild. This backfires on the business as the stepchild always turns out to be the Cinderella of the story.

Isn’t the goal of manufacturers, payers, and providers ultimately the same? To keep patients healthy enough so they stay out of the health care system? It’s just that the market demands each stakeholder to address this call in a different way.

AMCP’s Partnership Forum is a platform where these stakeholders collaborate on tactics and strategies to drive efficiencies and outcomes.

Tapestry Networks is another platform that brings together such stakeholders.

I wonder if there are other such collaborative platforms out there.

Today is the First Day of Your Product’s Life Cycle

Today is the First Day of Your Product's Life Cycle

What a phenomenal shape the circle is.

Where does it begin? Now, where does it end.

Is it possible that the circle could’ve started at any another point?

Yesterday ended last night. Today is the first day of the rest of your product’s life.

70% of launches fail. There’s evidence to suggest that the first year sets the trajectory for the rest of the product’s life cycle.

Cycle = circle.

Even if your drug has already launched, do you get another chance to begin?

How you got here is not how you will get there. 

The asset inventory is what it is. It takes months-years to generate new evidence. What will you do in the meantime? Your product already has what it needs to penetrate the market in a way that no other product can–if you allow it.

Take a page from Zig Ziglar’s playbook: If you give them enough of what they want, they will give you everything you want.

Your Customers Should Feel Heard

Your Customers Should Feel Heard

Everyone has a problem.

Believing that your customers have no problems is just as true as believing that everyone posting smiling photos on Instagram has no problems.

What’s the problem of your customers? What keeps them up at night? What makes it dreadful for them to come back to work the next day? Why are they right to think this way?

The sequel to this would be: How can you show up to delight them? But let’s not get ahead of ourselves. 

Customers feeling like they’re heard is in itself a TREMENDOUS stride forward.

Nurture trust. Nurture relationship.

If your neighbor knocked at your door with freshly baked cherry pie, would you accept it? What if a stranger did the same thing: would you accept it?

Outpatient Oncology Groups Attracting Private Equity Investment

When it comes to buying medical practices, hospitals and health systems aren’t the only ones writing checks. According to a JAMA article published earlier this week, the number of private equity firms looking to purchase practices has continued to increase.

Private equity firms are short-term owners of the physician practice groups. They pool money from investors and use it to buy physician practices, create value beyond the purchase price, then sell off the combined portfolio company and return the profits to the investors. Investors are looking to get their money back usually in 3-5 years. They typically get three to five times return on investment over that time. Ultimately these private equities sell the consolidated physician groups to larger buyers such as hospitals, health systems, and payers.

Medical Economics reported that according to the Medical Group Management Association (MGMA), there were $15 billion in deals in 2017, $22.3 billion in 2018 and well over $60 billion as of October 2019. Halee Fischer-Wright, MD, president and CEO of MGMA had noted that “I don’t see it slowing down….[In 2018], there were 200 private equity deals closed, and as we entered October [2019], we [were] looking at about 250 to 300 deals [in 2019].” This first wave of private equity investment has already hit specialties like orthopedics, dermatology, urology, anesthesiology, and gastroenterology, where profits are highest. A number of medical groups, particularly in dermatology and ophthalmology, are already on their second private equity owner, following a “liquidity event.”

Advocates say that private equity partners can help physician groups achieve an economies of scale in order to develop market leverage. Targeted ‘platform’ practices are bought with the plan to expand the foundation into a broader network which spans across the region and perhaps even nationally. The larger network would share management, billing procedures, staffing, credentialing, accounting, and other services. The economies of scale would also be useful for purchasing. For example, private equity-backed groups have more clout to negotiate better deals with payers (i.e. risk-based contracts). They can also invest in EHR upgrades and other technologies in order to compete more effectively in the modern health care of 2020.

There are many different models of these private equity owned physician groups, depending on the deal that is struck between the practice and private equity firm. In most cases, the equity firms focus on the business side of medicine and leave the clinical decisions to the doctors.

As investors have crowded sub-specialties such as dermatology and gastroenterology, they’re drifting into low-competition environments such as outpatient oncology that also promise lucrative gains.

Private equity partners can help oncology groups ready for new value-based payment models. Unlike heart failure and diabetes, the training wheels are not yet coming off of oncology when it comes to value based models. Many, many challenges remain in oncology in the move from value-based theory to practice. For example, the fragmented nature of oncology care has resulted in lack of data transparency in many cases, hindering participation in these value based models. VMG Health believes that roll-up and consolidation strategies in oncology will likely increase the use of technology and data management as well as reporting and tracking of Key Performance Indicators (KPIs).

Private equity partners can also help oncology groups become one-stop shops for all needed services as they can enable ownership of valuable practice assets such as ancillary services. For example, I wouldn’t be surprised if these practices build capabilities for in-house lab testing. According to the 2019 Genentech Oncology Trend Report, 38% of OPMs plan to conduct majority of their next generation sequencing (NGS) testing in-house by 2021 (up from 16% in 2018) in order to bring down cost and speed up the turn-around time for test results). NGS is of particular interest to oncology practices considering there are already over 100 FDA-approved targeted therapies in oncology and they remain the focus of much anticancer drug development.

Overall, whether oncologists belong to a larger entity (i.e. IDN) or are part of a private equity owned physician group, there is no mistake of the shift from the traditional “brute force” approach of extensive product promotion and individual physician engagement to a value-driven approach that yields financial return and improved quality.

Value propositions and messages must align with the positioning of these private equity owned oncology groups. Successful market access teams embrace an outside-in approach. They understand what constitutes value in the eyes of these customers’ external stakeholders (i.e. patients and payers) and then work inward to understand how this translates into value requirements of key internal stakeholders such as P&T decision makers and clinical influencers. This helps to build trust and achieve the common goal of helping patients.

Additionally, an opportunity for business-to-business relationships is something to consider. For example, manufacturers like Amgen are making a place for themselves at table through value-based partnerships.

Our healthcare system is continuing to evolve along with the changing technology and need for more accessible care. That’s why it’s important, as it is interesting, to keep up with the trends.

It’s time to make big strides and turn heads–let’s go.

Providers shouldn’t be bothered with prior authorizations when payers can do it on their own

PBMs claim to impose formulary restrictions (e.g., prior authorizations, step therapies, and quantity limits) in order to ensure that the right patients receive the right drugs in the right manner.

However, living in the 21st century, one would think that PBMs would already have access to all of the patient information that they’re requesting from providers–right? If PBMs could access patient information electronically in real-time, there would be no need for prior authorizations and patients would be able to know the exact cost of their treatment when they’re sitting with their providers.

This would be revolutionary for market access as it could help to solve the problem of prescription abandonment. Research suggests that 66% of prescriptions that get rejected at the pharmacy require prior authorization, of which 30% are abandoned by patients.

Furthermore, in the spirit of rising health care costs: the Council for Affordable Quality Healthcare suggests that each manual prior authorization costs $3.50 for plans and $6.61 for providers. Electronic prior authorizations would bring the cost down to $2.80/transaction for payers and $0.03 for providers.

When there is so much to be said for electronic prior authorizations, why are manual prior authorizations still plaguing our health care system?

According to Point-of-Care Partners, a leader in the EHR frontier, electronic prior authorizations and real-time pharmacy benefit checks are a relatively new trend which are quickly gaining traction with the help of certain legislative rules. This phenomenon will also slowly permeate medical benefit drugs as well as devices, procedures, and services covered under the medical benefit, though that will take some time.

There are a number of market access teams who are taking matters into their own hands in order to help facilitate the transition to electronic prior authorizations and real-time pharmacy benefit checks in order to circumvent prescription abandonment.

It’s time to make big strides and turn heads–let’s go.

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