Value of a Good Product

You’ll pay a lot for it.

But you’ll get a lot more than you pay for.

Belong

The community that you belong to is not just for belonging.

Do something together that makes belonging matter.

Weave together disparate communities by keeping your word and quietly creating value.

Actual Reality

It’s easy to create our own facts, rules, and theories and find a bubble to inhabit that reinforces these truths.

Until that mixed reality is exposed to the environment.

That’s why the more resilient reality is one that is based on actual reality.

Embrace

The person sitting across the table is actually sitting on the same side as you.

They have the same dreams, hopes, and fears as you.

Embrace the entire package and give them what they want.

If you give them enough of what they want, they’ll give you everything you want.

Unstoppable

You’d quit. If your manager talked to you the way you talk to yourself.

They’d fire him. If your manager wasted as much of your time as you do.

Your organization would go under. If it developed employees as poorly as you develop yourself.

Recognize that you need to be that undistracted, sober, and alert driver who assumes responsibility for your destiny.

‘If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you.’

On Board

Your ideas are invaluable to them.

Yet, they won’t believe what you believe and won’t want what you want.

Until they’re on board.

Thank Them

Not because they read your mind, pushed the perfect buttons, or said exactly the right thing at the right time. That’s selfish because it’s about fitting your narrative and no one else’s.

Thank them because they cared to put in the effort and sacrificed for a purpose larger than themselves. This ‘thank you’ has nothing to do with you and everything to do with the power of connection and care.

Change

Plunge into the change.

Stay ahead or get left behind.

Care

The market needs your care.

Don’t do it because you’re pushing anyone or anyone is pushing you.

Do it simply because it matters.

Create Reality

Before you walk through the door, remind yourself to act as if you’re glad to see them, happy to deliver the service, more charismatic than you feel, and optimistic even if you’re not sure.

Expending this emotional energy is well worth it because acting as if can create the very outcome you’re hoping for.