Your customers are not on a shopping spree where they can experience the thrill of buying something they’ve never purchased before.
They are answerable to a strict budget and financial goals.
Understand the tough situation they’re in and set them up for success.
Give Them What They Need Read More »
Who knows more than you in the room?
Let him be your teacher for the next hour so you leave the meeting better than you started.
You need every single person in the room to get from here to there.
That’s why you’d rather look for all the reasons they’re capable of contributing rather than quitting on them.
Know your limits to then push them.
It’s interesting how humility to admit inadequacy actually leads to preeminence.
If you waste time, it wastes you.
If you invest time, it builds you.
Use the time you’ve been granted to leap from hope to achievement, vision to reality, life to poetry, and devotion to strength.
In moments of crisis, we wait for a valiant knight to right the wrong.
The thing is, that knight in the fairytale is you.
Stand tall, do not fear the darkness, let your heart be a fortress, and protect the princesses.
The work of rebuilding the health care system is large enough that it cannot be done alone, but small enough that it can done when we all work together.
Leaders who want to mobilize everyone must get comfortable passing the credit and taking the blame.
People have always held power.
The thing is, we need to awaken the power in the people.
The idea of ‘You are within God and God is within you’ generates unbelievable strength, eternal hope, and relentless work.
Let this idea rebuild us so we can show up to rebuild our health care system.
Health care is a service industry.
When the service industry is broken, it’s worth looking at the individuals that make it.
When the individual is broken, it’s worth looking at the thoughts and ambitions that make him.
Thoughts and Ambitions Read More »
