What Works For Our Customers?
Here’s example of an actionable access resource that brings joy to clinician members and office staff: https://www.mct2d.org/resource-library/medications-and-cgm-coverage-by-payer-in-michigan-quick-reference-guide
Here’s an example of an actionable access resource that brings joy to patients: https://www.mct2d.org/resource-library/affording-your-type-2-diabetes-care-a-patient-toolkit-on-insurance-coverage-and-cost
Are your tactics helping your customers achieve their goals? How can you find out?